Luxury Beach Penthouse Luquillo

Scammed! Night before told being moved to a diff room in the same building due to ac issues stated nicer and bigger! With it being the night before check in obviously you would agree taking their word. This was 1000% a total scam. The room they placed us in was NOTHING like what is being advertised. It was so bad I ended up sleeping on the couch!! They don’t communicate through vrbo they send you a private email and text to get you to agree so nothing is documented. I’m for certain they do this to everyone who books them. I texted the host and sent her photos of what I rented vs what I was put in to not get a single response back. The home did not feel clean whatsoever; it was extreme old and the place was outdated. The bedding looked like it was from the 60s.

Called the manager for batteries for remotes. Responded promptly. The refrigerator door handle was broke all it needed was an Alan wrench to put it back on. The washer was broken only found out after we tried to use it. I alerted the manager. No response and no repairs were done. Needs better A/C unit, the units barely cooled the place off. Had to keep bedroom doors shut to be cool enough to sleep. The widow leaked onto the floor when it rained. The couch was not very clean and had damage to the front leg. The location was good and the beach was nice. It is very near grocery stores and clothes stores. Parking was tight but glad to park in a garage, it rained a lot.

The owner literally respond in seconds. Love the location, I come toPuerto Rico pretty often and this is definitely top 3 places I’ve stayed down here. Would absolutely recommend staying here over and over again!